We are reaching out to you today to thank you for purchasing one of our patented products, the Twisty Glass Blunt or the All-in-One Lighter, the 7pipe Pro.
Our team has been riding a wave of feel-good vibes all weekend long and it’s all thanks to you! Never in our wildest dreams could we have anticipated such a reception and we are in awe by the overwhelming love and support. We are truly blessed! Thank you from the bottom of our hearts.
At the same time, we need to ask for your forgiveness. As a small team with limited capacity, we could not anticipate the volume and now face an unprecedented issue. We are experiencing difficulties in fulfilling all orders in a timely manner and your order may be one of them.
While many will receive their Twisty Glass Blunts shortly, some will have to wait a couple months. We humbly ask for your patience in this matter while we bring manufacturing up-to-speed. We’ll have bi-weekly updates as we work diligently to ship out all orders.
It’s unfair for you to wait, so if you would like a refund, please send your request in to firstname.lastname@example.org with the subject line “REFUND ORDER #xxxxxxx”.
For those who are willing to wait a little longer, your patience will be rewarded with a one-of-a-kind gift as well as an exclusive discount on one of our future products. The Twisty Glass Blunt is only the tip of the iceberg!
In the meantime, don’t forget to sign up for our newsletter or follow us on instagram and facebook for the latest news on our cool products. If you have any questions or concerns, we’re here to help! Shoot us an email at email@example.com.
We appreciate the awesome vibes and support! And of course, welcome to the 7pipe Family!
Jeffrey, Team 7pipe